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[R Finger]

Each computer has a unique address. They all start with 192.168.1 and then have a unique 3 digit number. and, no it does not start wit 169. I also turned off McAfee firewall (use it instead of windows). Still no internet.

[davidgw]

Can you ping 127.0.0.1 (the loopback address)? If that works, then try pinging the router.

[R Finger]

I can ping both. got responses to both.

[davidgw]

I can ping both. got responses to both.

Hmm, that's interesting. And you cannot access the router from Internet explorer?

[R Finger]

that is correct. When I enter the router address, I get the same "internet Explorer cannot access webpage" message. Clicking on diagnose problem does nothing.

[davidgw]

Some setting is not allowing Internet traffic (HTTP traffic) out, but it will allow ICMP (the protocol used by Ping) traffic. When you lower the McAfee firewall, does the Windows firewall go up? Also, try pinging google.com.

[R Finger]

when I shut down the McAfee firewall, the windows firewall remains off. I tried pinging google.com, but got a could not find response.

[davidgw]

The firewall is definitely not the problem then.

[R Finger]

Agree. I still want to try connecting the PC directly to the router via an ethernet cable to see if that will work. Just need to find the time. In the interim, if you have any other ideas, they would be greatly appreciated.

[davidgw]

Doe your router have a firewall that allows it to block traffic from a specific computer?